Arrow Electronics Arrow Intelligent Systems - Inside Account Representative in our Centennial, Colorado location. in Centennial, Colorado
Arrow Intelligent Systems - Inside Account Representative in our Centennial, Colorado location.
Duties & Responsibilities:
Responsible for Sales Excellence through the development and management of customer strategy in assign account territory.
Build and maintain influential relationship in purchasing, management, engineering, quality, supply chain and other members of the customer organization.
Works proactively with the credit department on customer account set up, credit lines, invoice issues, etc.
Participates in the development of customer action plans. Forecasts effectively and has knowledge of what competition is doing in market.
Manage information utilizing Salesforce.com to communicate internally for each customer engagement.
Understanding of ROWC model to set profit/margin strategy for customer quoting on existing and new opportunities.
Utilizes influential relationships with suppliers.
Recognizes the positive effects of running a clean profitable business and works to minimize process issues.
Ability to facilitate supply chain engagements of varying levels of complexity.
Develop strategies and to maximize gross profit margins.
End of Life management of product. Quote and Order Preparation:
Collaborates with field teams, solution architects and customers to provide accurate, complete, timely quotes for configurations and systems for our manufacturing opportunities globally.
Responds timely and accurately to quotation requests, processes customer orders and is responsible for customer backlog management.
Follow up on all quote opportunities to win business. Problem Resolution:
Works with appropriate suppliers and internal departments to solve pre-sales and post-sales problems –RMA's, invoicing, credit, shipping issues, quality issues, etc. Escalates issues when appropriate to management.
Troubleshoot issues to determine the most effective solution. Use multiple approaches when appropriate to resolve issues and communicate with team. Reporting and Forecasting:
Responsible to review reports to ensure timeliness and accuracy of our orders and to update management on areas that have liability or potential missed commits to our customers. Reports include Backlog, Profit Seeking, Engineering Change Notice Charges, Master Schedule, Material Ready, Prototype through Production scheduling, slow moving inventory, credits, RMA’s, Forecasting sales and margin for customers assigned. Requirements:
Bachelor's degree (B. A.) from four-year college or university preferred; or 3 to 5 years related experience and/or training; or equivalent combination of education and experience
Ability to read and interpret documents such as Excel, Word, PDF and basic information from engineering prints.
Ability to respond on routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to communicate ideas and information in a concise, logical way.
Ability to listen attentively and confirm the message presented.
Ability to communicate effectively via phone and email.
Skilled at delivering sensitive communications with appropriate level of tact and diplomacy.
Ability to calculate figures and amounts such as discounts, profits, commissions, proportions, and percentages. FUNCTION: SalesAt Arrow, we are driving innovation and choice by offering employees a variety of benefits designed to keep you and your family physically and financially healthy.Our comprehensive, competitive benefits program is an important part of your total compensation package. We offer a variety of plans and coverage including health and welfare, retirement, paid time off, and voluntary benefits as well as resources to help you make cost-effective decisions for you and your family. Everyone counts at Arrow, and our benefits enable you to achieve and maintain better health and plan for your future as we work together toward smarter solutions in tomorrow’s technology.Arrow offers competitive time off for you, which includes accrued vacation time, personal and floating holidays, in addition to other observed holidays. These are granted based on the date you join the company in any given year. http://benefits.arrow.com at http://benefits.arrow.com/
Denver ( Panorama)
Most people live in the present. But a handful of us live in a world that doesn’t exist yet — the world of Five Years Out. Five Years Out is the tangible future. And it’s a way of thinking at Arrow that serves as a springboard for innovators, helping them see what’s coming and stay ahead of what’s ahead.
We are much more than products and services. We’re a community of designers, engineers, builders and visionaries who navigate the path between possibility and practicality, across the complete lifecycle of electronics, in some of the fastest-growing commercial and industrial markets on the planet.
The work we do is everywhere, from things you’ve never seen to things you can’t live without. A Fortune 119 company with more than 18,700 employees in over 90 countries, and 2016 sales of $23.8 billion, we guide innovation forward for the world’s leading technologies used in homes, businesses and daily life. If it takes a charge, chances are we helped design it, build it and get it to market.
Are you Five Years Out? Then chances are, you’ll enjoy working with us.
Arrow is an equal opportunity employer. It does not discriminate based upon race, national origin, religion, gender, sexual orientation, gender identity, age, disability, genetic information, protected veteran status or any other characteristic protected by law. Arrow will make reasonable accommodations that enable qualified individuals to perform the essential functions of their jobs so long as the accommodation does not create an undue hardship.