Arrow Electronics Channel Development Representative II in Dorval, Canada
Channel Development Representative II
This outside-focused position represents part of the front-line sales force at Arrow Electronics, Inc. and is responsible for helping to grow the Microsoft Cloud Business in Canada. Responsible for driving and growing assigned Cloud Products from Arrow Electronics, Inc. Identifies enables and develops high-potential and non-repeat partners. Determines and understands customers’ requirements for Arrow Cloud product offerings and services. Translates products and promotions into benefits for a customer. Serves as a liaison between Arrow’s internal resources (engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Establishes and retains strong and influential customer, supplier and internal relationships. Forecasts effectively and has knowledge of the competition and Arrow’s standing in the marketplace. Develops and maintains broad, influential relationships with customers, suppliers, and Arrow colleagues.
Understands the relationship between demand creation and long term success/growth within account base.
Develops and executes demand generation activities in support of Arrow Cloud Offerings. Proactively calls and engages partners to grow sales.
Generates leads and follows-up on leads obtained through suppliers and Arrow internal sources.
Qualifies prospects, analyzes sales potential, and then prioritizes high-return opportunities for further attention/investment.
Proactively surfaces opportunities at assigned accounts to solve problems and create demand for Arrow’s full range of solutions, products, and services. Manage leads and identify business to build a sales pipeline.
Involves other resources (inside, brand, engineering, financing, vendor, etc) to address issues and for assistance in part selection.
Telephone Demand Generation: Conducts a regular cadence of keeping in touch with existing customers as well as driving new “Activation” opportunities in conjunction with the LOB CM’s.
The expectation is that this individual will be 80% internal and 20% external.
Influence and Relationships:
Viewed as a partner to customers; establishes and retains strong influential strategic relationships with key partners/vendors.
Ability to work across multiple disciplines of the Arrow Electronics, Inc. organization, and serves as an advocate for customers both internally and externally.
Builds upon their customer relationship and works closely with suppliers to find ways to increase sales.
Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective manner.
Opportunity tracking and Forecasting:
Develops opportunities and effectively increases sales by consultative interaction with customers in order to achieve or exceed sales and margin quota.
Excellent verbal and written communication skills to effectively communicate information on all significant opportunities in forecasting calls and to business units via reporting.
Translates effective opportunities into sales that meeting or exceed quota expectations.
Responsible for updating sales cycle progress.
Uses the opportunity information and is responsible for providing a timely, accurate forecast to management.
Relied on for expertise for client group; able to foresee trends in sales.
May use resources such as salesforce.com to accomplish job duties.
Solution Design and Development:
Viewed as an expert in cloud offerings and services; educates and recommends additional products and services to enhance the total solution.
Foresees opportunities for add-on sales. Proactively presents sales opportunities with emphasis on cross-sales across brands to compliment Arrow ECS cross-selling focus.
Requirements: 3+ years industry experience with a proven sales track record, including knowledge of processes and procedures.
Bilingual in both spoken / written French and English is an asset Experience in working with Microsoft either as an ex-employee of Microsoft or Experience with dealing with Microsoft in Canada.
Lateral thinker, ability to envision solutions composed of multiple vendors Ideally has a technical background with the ability to translate technical requirements into business needs and vice versa.
Works on problems where analysis of situations or data requires a review of a variety of factors.
Exercises judgment within defined procedures and practices to determine appropriate action. Must possess excellent telephone skills; professional attitude in all verbal and written communications.
Customers advocate; responds to requests for service and assistance and exceeds commitments.
Proactive in communication approach.
Has the ability to communicate to all levels throughout Arrow, our vendors, and our customers.
What is in it for you?
Training Skills development Performance coaching Medical, dental, vision, paid time off, 401k domestic partners program and more. Community involvement opportunities
At Arrow, we are driving innovation and choice by offering employees a variety of benefits designed to keep you and your family physically and financially healthy. Our comprehensive, competitive benefits program is an important part of your total compensation package. We offer a variety of plans and coverage including health and welfare, retirement, paid time off, and voluntary benefits as well as resources to help you make cost-effective decisions for you and your family. Everyone counts at Arrow, and our benefits enable you to achieve and maintain better health and plan for your future as we work together toward smarter solutions in tomorrow’s technology. Arrow offers competitive time off for you, which includes accrued vacation time, personal and floating holidays, in addition to other observed holidays. These are granted based on the date you join the company in any given year. http://benefits.arrow.com EOE Minorities/Females/Protected Veterans/Disabled Arrow Electronics, Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please refer to our Hiring Process & Accommodations Request Instructions on our Career Site to let us know the nature of your request and your contact information. .
Most people live in the present. But a handful of us live in a world that doesn’t exist yet — the world of Five Years Out. Five Years Out is the tangible future. And it’s a way of thinking at Arrow that serves as a springboard for innovators, helping them see what’s coming and stay ahead of what’s ahead.
We are much more than products and services. We’re a community of designers, engineers, builders and visionaries who navigate the path between possibility and practicality, across the complete lifecycle of electronics, in some of the fastest-growing commercial and industrial markets on the planet.
The work we do is everywhere, from things you’ve never seen to things you can’t live without. A Fortune 119 company with more than 18,700 employees in over 90 countries, and 2016 sales of $23.8 billion, we guide innovation forward for the world’s leading technologies used in homes, businesses and daily life. If it takes a charge, chances are we helped design it, build it and get it to market.
Are you Five Years Out? Then chances are, you’ll enjoy working with us.
Arrow is an equal opportunity employer. It does not discriminate based upon race, national origin, religion, gender, sexual orientation, gender identity, age, disability, genetic information, protected veteran status or any other characteristic protected by law. Arrow will make reasonable accommodations that enable qualified individuals to perform the essential functions of their jobs so long as the accommodation does not create an undue hardship.