Arrow Electronics Salesforce Administrator in Englewood, Colorado

Position:

Salesforce Administrator

Job Description:

Principal Accountabilities

ERP Analyst provides project coordination, functional expertise, and contributes to improvements and enhancements for mission-critical, enterprise-wide information systems. The ERP Analyst is responsible for project tracking and control for assigned modules or systems, serving as a liaison between functional and technical resources to manage the development of new system functionality, upgrades, system modifications, and day-to-day problem analysis, issue tracking, and resolution.

Job Complexity

● Requires in-depth knowledge and experience

● Solves complex problems; takes a new perspective using existing solutions

● Works independently; receives minimal guidance

● Acts as a resource for colleagues with less experience

● Uses best practices and knowledge of internal or external business issues to improve products/services or processes

● Typically resolves complex problems or problems where precedent may not exist

● Often leads the work of project teams; may formally train junior staff

● Works independently

Responsibilities

  • Work closely with stakeholders to capture requirements, identify solutions, and implement in SFDC

  • Point person for SFDC configuration

  • Develop close relationships with related global business leaders and business processes and act as partner in providing SFDC and related solutions

  • Assist with driving adoption and measuring SFDC usage

  • Maintain end-to-end view of system, make recommendations, and assist with developing roadmap

  • Create design documents, as required

  • Determine severity and impact of issues/changes on the business and communicate to Management

  • Consider benefits of new SalesForce releases on existing implementation

  • Manage third party SFDC consultants

  • Development of reports and dashboards

  • Provide expertise on Sales and Service Cloud

  • Manage wave analytics in SFDC

Experience / Education

Typically requires a minimum of 8 years of related experience with a 4 year degree; or 6 years and an advanced degree; or equivalent experience.

Location:

360 Inverness

Time Type:

Full time

The tension between possibility and practicality is what we resolve. At Arrow, we’ve come full circle— from being a parts supplier at the physical heart of the radio business to being a global technology partner in the ongoing transformation of the most complex and exciting business on the planet. We are visionaries. Innovators. Mentors. In order to thrive and survive in today’s marketplace, we anticipate what will come tomorrow for our forward-thinking partners.

Arrow serves as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers and commercial customers through a global network of more than 460 locations in 85 countries. We are a Fortune 150 company with over 18,500 employees globally. Headquartered in beautiful Denver, Colorado, with offices worldwide.

Five Years Out is a community of builders, designers, engineers and imaginers who navigate the path between possibility and practicality. Creating the future of everything from coffee makers to cars. Are you one of them? Then you're working with us.