Arrow Electronics Deployment Technician II - Philadelpha, PA in Pennsylvania

Position:

Deployment Technician II - Philadelpha, PA

Job Description:

Technical Knowledge:

  • Technical/functional knowledge of computer hardware

  • Familiarity with the Android OS mobile platform

  • Barcode/Asset tag scanning

  • Onsite data erasure

  • Ability to change BIOS settings

  • Ability to set up a mobile network

  • Ability to identify system errors and apply above average knowledge of computer hardware

Shipment Preparation:

  • Package, palletize, load, transport, and unload freight in a manner that adheres to all required safety and quality standards.

  • Prepare, receive and remit appropriate documentation for the delivery or pick up of freight to ensure accurate order tracking, billing, and timely service.

  • Responsible for managing packaging supply inventory at an AVR facility or cross dock

  • Responsible for all inventory management, onsite scanning, and reconciliation using Arrow‘s mobile scanning technology.

Driving:

  • Remove, transfer, and deliver electronic assets and equipment to an AVR facility or cross dock.

  • Maintain all motor vehicle logs, documentation, and driving standards as required by the Department of Transportation (DOT), federal/state authorities, and Arrow Electronics.

  • Regularly inspect all company assigned equipment and hardware

  • Report repair and/or maintenance requests to dispatch

  • Maintain vehicle in a clean and fueled state of readiness.

  • Safe driving record with no traffic occurrences over the last 30 months

Quality and Customer Service:

  • Provide courteous and professional customer service

  • Bridge client relations

  • Adhere to all quality, environmental, health and safety standards

Minimum Qualifications:

  • High school diploma or equivalent and 2+ years’ driving experience

  • Must be at least 21 years old and able to lift up to 75 lb.’s without assistance

  • Professional appearance and behavior, including punctuality

  • Be results oriented, and have excellent attention to detail

  • Ability to interface with technical and non-technical staff

  • Strong communication skills: written, verbal, comprehension

  • Ability to understand and carry out instructions in various forms (written, oral or diagram)

  • Strong problem solving skills and adaptable to change in process or required activities

  • Ability to identify IT devices including, PC’s, laptops, HDD’s, printers, networking, monitors

  • Valid Class B CDL and ability to drive 26 ft. box truck w/ Air Brakes

  • Must not be disqualified to drive a commercial motor vehicle as per CFR 391.15

  • Must have a clear driving record showing no accidents in a thirty (30) month time period and no more than two (2) moving violations in the same time period

  • Ability to work independently and perform other duties as assigned

Preferred Qualifications and Experience:

  • Previous ITAD experience and familiarity with asset management / value recovery programs.

  • Previous experience in a manufacturing, warehouse, or production environment

  • Previous experience packaging and transporting IT Assets and devices

  • Transportation industry knowledge with an emphasis in customer service

Location:

Pennsylvania-Remote

Time Type:

Full time

Most people live in the present. But a handful of us live in a world that doesn’t exist yet — the world of Five Years Out. Five Years Out is the tangible future. And it’s a way of thinking at Arrow that serves as a springboard for innovators, helping them see what’s coming and stay ahead of what’s ahead.

We are much more than products and services. We’re a community of designers, engineers, builders and visionaries who navigate the path between possibility and practicality, across the complete lifecycle of electronics, in some of the fastest-growing commercial and industrial markets on the planet.

The work we do is everywhere, from things you’ve never seen to things you can’t live without. A Fortune 119 company with more than 18,700 employees in over 90 countries, and 2016 sales of $23.8 billion, we guide innovation forward for the world’s leading technologies used in homes, businesses and daily life. If it takes a charge, chances are we helped design it, build it and get it to market.

Are you Five Years Out? Then chances are, you’ll enjoy working with us.