Arrow Electronics Infrastructure Engineer III, Principle in Syracuse, New York


Infrastructure Engineer III, Principle

Job Description:

Hands-on technical engineer whose responsibilities include but are not limited to providing engineering design and technical support for enterprise class Windows Server and Global Active Directory infrastructure environment including virtualization technologies.

Candidates should exhibit a broad-based technology background, possess excellent troubleshooting skills and be creative innovators with a proven track record of engineering, deploying and supporting Microsoft Server hardware, software and related technologies.

Candidate Qualifications:

Bachelor’s degree or 4 –6 years related business experience in a fast paced corporate environment. Windows Server MSCE and other technical certifications would be considered a plus.

5 - 7 years experience in supporting a Windows server environment (Windows server 2003, 2008 R2, 2012 R2, 2016, Active Directory, GPO, PowerShell Scripting, VMware, Citrix, MS SQL, DNS, DHCP, IIS, Etc.).

Successful candidate must have the ability to closely interact with different business units to address support needs, gather and implement business requirements.

Should be a creative innovator who can articulate strategic visions, consistently evaluates new technologies that could support business direction and needs.

Knowledge of project planning methodologies, scheduling, prioritization & status reporting. Must have the ability to multi-task and track the status of multiple projects and issues at once.

Candidates should have strong written and verbal communications skills


Experience with Active Directory 2008 / 2012

Experience with virtualization technologies such as VMware

Hands on working knowledge of Network communications, SAN and related technologies

Hands on working knowledge of VOIP and Unified Communications and Administration via Mitel

Working knowledge of Microsoft Dynamics

Familiarity with PowerShell or any other form of scripting and automation


Administer and provide day to day engineering and operational support for the server environment.

Lead effort to develop technical standards to support and operate technologies within the current or future platform.

Provide technical support for a mission critical corporate Windows server environment including server installs, migrations, upgrades, patch management, application support, virus remediation, business continuity, operational and disaster recovery.

Responsible for the engineering design, setup, configuration, maintenance, and troubleshooting of all Windows Servers and related technologies.

Provides technical administrative and configuration support for the following platforms: Windows Server 2003, 2008 R2, 2012 R2, Global Active Directory / Group Policy, VMware, MS SQL Server, eFolder, and other related technologies.

Provide technical support for the desktop computing environment.

Procurement of necessary hardware, software, and licensing.

Candidates will participate in a variety of engineering related projects including but not limited to:

  • Facilities branch office additions, consolidations, closures

  • Participate in strategic engineering planning and road map sessions

  • Research & development, proof of concept evaluations

  • Disaster Recovery and Business Continuity planning and simulation testing

Ensures systems high availability and data protection through the use of internal and external resources. This includes ensuring all Windows Server, Active Directory and supported applications security issues are reported to management and are remediated in a timely fashion.

Communicates and coordinates system maintenance requirements and risk assessment for all supported hardware, software, backups, patch updates and downtime to end-users, management and operations staff.

Proactive monitoring, alerting, reporting, capacity planning and analysis.

Participate in budget planning and cost savings initiatives.

Prepares and maintains systems and application support documentation, Visio diagrams for system configurations which are directly supported.

24X7 On-call technical support on a rotation basis

Domestic and international travel when required up to 5%



Time Type:

Full time

Most people live in the present. But a handful of us live in a world that doesn’t exist yet — the world of Five Years Out. Five Years Out is the tangible future. And it’s a way of thinking at Arrow that serves as a springboard for innovators, helping them see what’s coming and stay ahead of what’s ahead.

We are much more than products and services. We’re a community of designers, engineers, builders and visionaries who navigate the path between possibility and practicality, across the complete lifecycle of electronics, in some of the fastest-growing commercial and industrial markets on the planet.

The work we do is everywhere, from things you’ve never seen to things you can’t live without. A Fortune 119 company with more than 18,700 employees in over 90 countries, and 2016 sales of $23.8 billion, we guide innovation forward for the world’s leading technologies used in homes, businesses and daily life. If it takes a charge, chances are we helped design it, build it and get it to market.

Are you Five Years Out? Then chances are, you’ll enjoy working with us.

Arrow is an equal opportunity employer. It does not discriminate based upon race, national origin, religion, gender, sexual orientation, gender identity, age, disability, genetic information, protected veteran status or any other characteristic protected by law. Arrow will make reasonable accommodations that enable qualified individuals to perform the essential functions of their jobs so long as the accommodation does not create an undue hardship.