Arrow Electronics FIELD APPLICATIONS ENGINEER in Toronto, Ontario

Position:

FIELD APPLICATIONS ENGINEER

Job Description:

In this role the FAE will help create demand generation and enablement of the partner community by educating partner reps and technical personnel. This will include providing Lunch and learns on specific product and solution related education. Engagement on pre sales calls with the partner rep and our own Chanel Manager for this line as required. In this Role you will also cover assistance on other business lines and experience in NetApp, Brocade, Riverbed, and other related Networking products, will be an asset. You will also work with our Field Chanel Managers to engage in overall strategy management of assigned partners. This role will support our Citrix line.

Principal Accountabilities

● Responsible for utilizing an advanced understanding of the customer needs and technical leadership expertise to champion return on engineering investment.

● Drive demand creation by maximizing Arrow content on designs. Understand customer needs and leverage Arrow’s engineering and design services resources to facilitate solutions for customers. Apply technical knowledge to influence designs utilizing solution selling, resources, and strategies.

● Partner with the sales team across pre-and post-sales activities, providing technical support and consulting to promote demand creation. Technical calibrations & research with sales & other Arrow depts. & Suppliers in support of the customer design. Champion return on engineering investment, design win priorities, initiatives, and promotions by obtaining buy-in and support from sales.

● Attend supplier trainings in person and via conference calls.

● Manage supplier and customer expectations by building and developing relationships, keeping stakeholders up-to-date on activities, plans, and progressing towards initiatives. Identify key relationships amongst decision makers within suppliers and customers.

● Attend and actively participate in strategic branch meetings and QBR. Develop and drive strategic technical plans by supplier line or customer solutions. Participate in ArrowEDGE initiatives through branch training and customer calls. Organize engineering customer events.

Job Complexity

● Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills

● Builds knowledge of the organization, processes and customers

● Solves a range of straightforward problems

● Analyzes possible solutions using standard procedures

● Receives a moderate level of guidance and direction

Experience / Education

  • Typically requires a 4 year degree

  • Minimum of 5 years of related technical experience

  • Experience within any of the following areas: virtualization, mobility, security, networking.

  • Citrix experience preferred.

Location:

Toronto

Time Type:

Full time

Most people live in the present. But a handful of us live in a world that doesn’t exist yet — the world of Five Years Out. Five Years Out is the tangible future. And it’s a way of thinking at Arrow that serves as a springboard for innovators, helping them see what’s coming and stay ahead of what’s ahead.

We are much more than products and services. We’re a community of designers, engineers, builders and visionaries who navigate the path between possibility and practicality, across the complete lifecycle of electronics, in some of the fastest-growing commercial and industrial markets on the planet.

The work we do is everywhere, from things you’ve never seen to things you can’t live without. A Fortune 119 company with more than 18,700 employees in over 90 countries, and 2016 sales of $23.8 billion, we guide innovation forward for the world’s leading technologies used in homes, businesses and daily life. If it takes a charge, chances are we helped design it, build it and get it to market.

Are you Five Years Out? Then chances are, you’ll enjoy working with us.