Arrow Electronics Arrow Intelligent Systems - Inside Account Representative in our Centennial, Colorado location. in United States
Arrow Intelligent Systems - Inside Account Representative in our Centennial, Colorado location.
Duties & Responsibilities:
Responsible for Sales Excellence through the development and management of customer strategy in assign account territory.
Build and maintain influential relationship in purchasing, management, engineering, quality, supply chain and other members of the customer organization.
Works proactively with the credit department on customer account set up, credit lines, invoice issues, etc.
Participates in the development of customer action plans. Forecasts effectively and has knowledge of what competition is doing in market.
Manage information utilizing Salesforce.com to communicate internally for each customer engagement.
Understanding of ROWC model to set profit/margin strategy for customer quoting on existing and new opportunities.
Utilizes influential relationships with suppliers.
Recognizes the positive effects of running a clean profitable business and works to minimize process issues.
Ability to facilitate supply chain engagements of varying levels of complexity.
Develop strategies and to maximize gross profit margins.
End of Life management of product. Quote and Order Preparation:
Collaborates with field teams, solution architects and customers to provide accurate, complete, timely quotes for configurations and systems for our manufacturing opportunities globally.
Responds timely and accurately to quotation requests, processes customer orders and is responsible for customer backlog management.
Follow up on all quote opportunities to win business. Problem Resolution:
Works with appropriate suppliers and internal departments to solve pre-sales and post-sales problems –RMA's, invoicing, credit, shipping issues, quality issues, etc. Escalates issues when appropriate to management.
Troubleshoot issues to determine the most effective solution. Use multiple approaches when appropriate to resolve issues and communicate with team. Reporting and Forecasting:
Responsible to review reports to ensure timeliness and accuracy of our orders and to update management on areas that have liability or potential missed commits to our customers. Reports include Backlog, Profit Seeking, Engineering Change Notice Charges, Master Schedule, Material Ready, Prototype through Production scheduling, slow moving inventory, credits, RMA’s, Forecasting sales and margin for customers assigned.
Denver ( Panorama)
Most people live in the present. But a handful of us live in a world that doesn’t exist yet — the world of Five Years Out. Five Years Out is the tangible future. And it’s a way of thinking at Arrow that serves as a springboard for innovators, helping them see what’s coming and stay ahead of what’s ahead.
We are much more than products and services. We’re a community of designers, engineers, builders and visionaries who navigate the path between possibility and practicality, across the complete lifecycle of electronics, in some of the fastest-growing commercial and industrial markets on the planet.
The work we do is everywhere, from things you’ve never seen to things you can’t live without. A Fortune 119 company with more than 18,700 employees in over 90 countries, and 2016 sales of $23.8 billion, we guide innovation forward for the world’s leading technologies used in homes, businesses and daily life. If it takes a charge, chances are we helped design it, build it and get it to market.
Are you Five Years Out? Then chances are, you’ll enjoy working with us.