Arrow Electronics Internal Sales Executive in United States

Position:

Internal Sales Executive

Job Description:

JOB TITLE:

INTERNAL SALES EXECUTIVE

DIVISION:

OPERATIONS

JOB LOCATION:

Harrogate

REPORTS TO:

Renewals Sales Manager

KEY RESPONSIBILITIES

Duties will include but are not restricted to:

  • The end to end management of the proactive renewals cycle; including quote production, achievement of team margin targets and sales administration.

  • Producing accurate timely reactive quotes for Renewals and New Buisness.

  • Engaging with the customer and vendors to build good, strong relationships.

  • Administration in support of the sales cycle; including quotation production, sales order administration and more.

  • A flexible approach to change and personal growth will be required.

KEY TASKS

Configuration and Quotation

  • Utilising in-house or vendor support as needed

  • Generating quotations for customer accounts and Arrow ECS account & business managers within agreed service level parameters

  • Validating all quotes to meet the customers requested requirement and quality checking to ensure accuracy

  • Assisting with customer queries and problems, liaising with Vendor systems and technical help desks to fulfil customer configuration requirements

  • Attending vendor and in-house training courses to ensure skill levels are maintained

  • Qualifying the opportunity for which the quote is required to aid prioritisation

Sales and Sales Administration

  • Achievement of team margin and revenue targets and team objectives.

  • Pipeline management; qualification of status and validity, updating of the ERP to reflect

  • Forecasting; prepare weekly update of renewal status for your manager

  • Programme knowledge; understanding and utilising the range of product and service differentiators that are offered to help grow and develop sales volume

  • Making full use of customer intelligence to maximize sales potential and upsell.

  • Account Management: Providing your customers the highest level of service

  • Liaising with Arrow ECS account & business managers to ensure opportunity visibility and the management of all opportunities

  • Checking quotes and contracts against customer purchase orders  Chasing down and closing out deals.

PERSON SPECIFICATION

The ideal candidate will have the following skills, attributes and experience:

Attributes

  • Individual drive with strong team player skills & willingness to learn

  • Highly motivated, with a pro-active approach to their workload and driven by personal and team goals

  • Able to work on own initiative, delivering high quality at work and under pressure

  • Intelligent, inquisitive and keen to learn new skills

  • Confident personality and clear communication skills

  • Driven by business results, accuracy of work, personal contribution to team

  • Ability to quickly build rapport with customers, vendors and staff at all levels.

Skills and Experience

  • Excellent customer service skills

  • Excellent organisational skills and motivational skills.

  • Ability to demonstrate that the individual can work effectively under his or her own initiative and as a responsible, conscientious and reliable team member

  • Ability to demonstrate a good level of interpersonal skills especially questioning and listening skills.

Hours of Work

The company’s standard hours of work are 9.00am – 5.30 pm with one hour for lunch, however flexibility is expected during peak periods.

Location:

Harrogate

Time Type:

Full time

Most people live in the present. But a handful of us live in a world that doesn’t exist yet — the world of Five Years Out. Five Years Out is the tangible future. And it’s a way of thinking at Arrow that serves as a springboard for innovators, helping them see what’s coming and stay ahead of what’s ahead.

We are much more than products and services. We’re a community of designers, engineers, builders and visionaries who navigate the path between possibility and practicality, across the complete lifecycle of electronics, in some of the fastest-growing commercial and industrial markets on the planet.

The work we do is everywhere, from things you’ve never seen to things you can’t live without. A Fortune 119 company with more than 18,700 employees in over 90 countries, and 2016 sales of $23.8 billion, we guide innovation forward for the world’s leading technologies used in homes, businesses and daily life. If it takes a charge, chances are we helped design it, build it and get it to market.

Are you Five Years Out? Then chances are, you’ll enjoy working with us.

Arrow is an equal opportunity employer. It does not discriminate based upon race, national origin, religion, gender, sexual orientation, gender identity, age, disability, genetic information, protected veteran status or any other characteristic protected by law. Arrow will make reasonable accommodations that enable qualified individuals to perform the essential functions of their jobs so long as the accommodation does not create an undue hardship.