Arrow Electronics Internal Sales Representative Pemco in United States


Internal Sales Representative Pemco

Job Description:

Main tasks will include but not be limited to:

  • Develop and manage effective relationships with assigned customers.

  • Grow and manage the business with the assigned customers, implementing sales strategies and applicable business models.

  • Work closely with Account Managers to perform the following quote management activities.

  • Occasionally participate to meetings with customers as required.

  • Be accountable for on-going Sales support activities for the Order to Invoice process, including critical shortages, order delivery status, return material authorizations and management of aged/excess inventory.

  • Manage customer returns (RMA) and related communication internally and externally

  • Ensure that Service Level Agreements and KPIs for assigned customers are met.

  • Act as customer interface for backend quality processes and for important credit and financial information.

  • Collaborate closely with Operations and other Arrow teams to support customer needs.

Must have:

  • Professional background in sales support roles or in customer service centers

  • Advanced English proficiency, both verbal and written

  • Fast-paced learning curve

  • Strong drive for results and achievement of targets with ability to set priorities and manage effectively high workload

  • Good communication skills for interaction with both internal and external stakeholders

  • Ability to respond rapidly and professionally to the demand of a high pressure commercial environment

  • High level of ownership and accountability for assigned tasks

Nice to have:

  • Previous experiences in a challenging and multicultural environment

  • Previous electronics industry experience/knowledge

  • Advanced IT skills (MS Office, ERP’s and quoting tools)

  • Additional European languages



Time Type:

Full time

Most people live in the present. But a handful of us live in a world that doesn’t exist yet — the world of Five Years Out. Five Years Out is the tangible future. And it’s a way of thinking at Arrow that serves as a springboard for innovators, helping them see what’s coming and stay ahead of what’s ahead.

We are much more than products and services. We’re a community of designers, engineers, builders and visionaries who navigate the path between possibility and practicality, across the complete lifecycle of electronics, in some of the fastest-growing commercial and industrial markets on the planet.

The work we do is everywhere, from things you’ve never seen to things you can’t live without. A Fortune 119 company with more than 18,700 employees in over 90 countries, and 2016 sales of $23.8 billion, we guide innovation forward for the world’s leading technologies used in homes, businesses and daily life. If it takes a charge, chances are we helped design it, build it and get it to market.

Are you Five Years Out? Then chances are, you’ll enjoy working with us.

Arrow is an equal opportunity employer. It does not discriminate based upon race, national origin, religion, gender, sexual orientation, gender identity, age, disability, genetic information, protected veteran status or any other characteristic protected by law. Arrow will make reasonable accommodations that enable qualified individuals to perform the essential functions of their jobs so long as the accommodation does not create an undue hardship.