Arrow Electronics Quote & Configuration Specialist in United States
Quote & Configuration Specialist
Handle incoming customer requests and manage the opportunity-to-quote stream by generating, validating and distributing quotations to authorised resellers, within agreed SLA’s
Configure ad-hoc solutions to match customer needs, utilising support from professional services and vendors’ technical help desks to fulfil end user’s requirements
Interact with account / product managers, and proactively engage with customers, focusing on building and maintaining strong and effective business relationships.
Assist with customer technical queries and problems, directly or with the support of technical consultants and IT professionals
Ensure your product and process knowledge is constantly up-to-date by attending vendors and in-house training courses
Advanced English proficiency, both verbal and written
Fast-paced learning curve
Strong drive for results and achievement of targets with ability to set priorities and manage effectively high workload
Good communication skills for interaction with both internal and external stakeholders
Ability to respond rapidly and professionally to the demand of a high pressure commercial environment
High level of ownership and accountability for assigned tasks
Nice to have:
Professional background in sales support roles or in customer service centers
Previous experiences in a challenging and multicultural environment
Previous IT industry experience/knowledge
Advanced IT skills (MS Office, ERP’s and quoting tools)
Interest in the area of virtualization, cloud networking and enterprise computing solutions
Arrow ECS sp. z o.o. (Kraków)
Most people live in the present. But a handful of us live in a world that doesn’t exist yet — the world of Five Years Out. Five Years Out is the tangible future. And it’s a way of thinking at Arrow that serves as a springboard for innovators, helping them see what’s coming and stay ahead of what’s ahead.
We are much more than products and services. We’re a community of designers, engineers, builders and visionaries who navigate the path between possibility and practicality, across the complete lifecycle of electronics, in some of the fastest-growing commercial and industrial markets on the planet.
The work we do is everywhere, from things you’ve never seen to things you can’t live without. A Fortune 119 company with more than 18,700 employees in over 90 countries, and 2016 sales of $23.8 billion, we guide innovation forward for the world’s leading technologies used in homes, businesses and daily life. If it takes a charge, chances are we helped design it, build it and get it to market.
Are you Five Years Out? Then chances are, you’ll enjoy working with us.