Arrow Electronics Quote & Configuration Specialist in United States


Quote & Configuration Specialist

Job Description:

Main responsibilities:

  • Handle incoming customer requests and manage the opportunity-to-quote stream by generating, validating and distributing quotations to authorised resellers, within agreed SLA’s

  • Configure ad-hoc solutions to match customer needs, utilising support from professional services and vendors’ technical help desks to fulfil end user’s requirements

  • Interact with account / product managers, and proactively engage with customers, focusing on building and maintaining strong and effective business relationships.

  • Assist with customer technical queries and problems, directly or with the support of technical consultants and IT professionals

  • Ensure your product and process knowledge is constantly up-to-date by attending vendors and in-house training courses


Must have:

  • Advanced English proficiency, both verbal and written

  • Fast-paced learning curve

  • Strong drive for results and achievement of targets with ability to set priorities and manage effectively high workload

  • Good communication skills for interaction with both internal and external stakeholders

  • Ability to respond rapidly and professionally to the demand of a high pressure commercial environment

  • High level of ownership and accountability for assigned tasks

Nice to have:

  • Professional background in sales support roles or in customer service centers

  • Previous experiences in a challenging and multicultural environment

  • Previous IT industry experience/knowledge

  • Advanced IT skills (MS Office, ERP’s and quoting tools)

  • Interest in the area of virtualization, cloud networking and enterprise computing solutions


Arrow ECS sp. z o.o. (Kraków)

Time Type:

Full time

Most people live in the present. But a handful of us live in a world that doesn’t exist yet — the world of Five Years Out. Five Years Out is the tangible future. And it’s a way of thinking at Arrow that serves as a springboard for innovators, helping them see what’s coming and stay ahead of what’s ahead.

We are much more than products and services. We’re a community of designers, engineers, builders and visionaries who navigate the path between possibility and practicality, across the complete lifecycle of electronics, in some of the fastest-growing commercial and industrial markets on the planet.

The work we do is everywhere, from things you’ve never seen to things you can’t live without. A Fortune 119 company with more than 18,700 employees in over 90 countries, and 2016 sales of $23.8 billion, we guide innovation forward for the world’s leading technologies used in homes, businesses and daily life. If it takes a charge, chances are we helped design it, build it and get it to market.

Are you Five Years Out? Then chances are, you’ll enjoy working with us.