Arrow Electronics Solution Architect in United States

Position:

Solution Architect

Job Description:

Principal Accountabilities:

• Consult, develop and implement technical and related sales enablement plans with partners and internal/external customers to support revenue and margin goals.

• Provide Pre-Sales Technical Support, complex sales tool configurations, and systems design to implement systems software solutions and/or products.

• Conduct partner and sales technical team training. Assist Arrow customers and partners with technical certifications, or with product/technology demonstrations.

• Obtain training and maintain knowledge of industry standards, new technologies and current issues.

Job Complexity

● Requires in-depth knowledge and experience

● Solves complex problems; takes a new perspective using existing solutions

● Works independently; receives minimal guidance

● Acts as a resource for colleagues with less experience

● Represents the level at which career may stabilize for many years or even until retirement

● Uses best practices and knowledge of internal or external business issues to improve products/services or processes

● Typically resolves complex problems or problems where precedent may not exist

● Often leads the work of project teams; may formally train junior staff

● Works independently

Job Responsibilities

  • Configure, research and recommend HPE server, storage and other infrastructure products and services.

  • Operate HPE configuration tools and sizers is required.

  • Respond to pre- and post-sales support calls on HPE products/solutions in a timely, courteous and accurate manner. Work closely with Arrow Field Sales representatives and reseller personnel to meet standard 4-hour SLA’s.

  • Complete all required HPE, ISV and other vendor training and certifications as assigned.

  • Maintain record of provided value added activities as directed by your manager in E-Force

  • Attend Arrow, Reseller, HPE and other vendor conferences, tradeshows and training(s) as required.

  • Complete and maintain required vendor certifications as required.

  • Maintain open, effective and professional relationships and communications with all Arrow personnel and resellers

  • Maintain reseller relationships with travel to reseller(s) offices and provide onsite presales training and onsite pre-sales technical support.

  • Provide Pre-sales technical training to inside and field staff of Arrow ECS

  • Other duties and responsibilities as assigned

Experience / Education

Typically requires a minimum of 8 years of related experience with a 4 year degree; or 6 years and an advanced degree; or equivalent experience.

Location:

Calgary

Time Type:

Full time

Most people live in the present. But a handful of us live in a world that doesn’t exist yet — the world of Five Years Out. Five Years Out is the tangible future. And it’s a way of thinking at Arrow that serves as a springboard for innovators, helping them see what’s coming and stay ahead of what’s ahead.

We are much more than products and services. We’re a community of designers, engineers, builders and visionaries who navigate the path between possibility and practicality, across the complete lifecycle of electronics, in some of the fastest-growing commercial and industrial markets on the planet.

The work we do is everywhere, from things you’ve never seen to things you can’t live without. A Fortune 119 company with more than 18,700 employees in over 90 countries, and 2016 sales of $23.8 billion, we guide innovation forward for the world’s leading technologies used in homes, businesses and daily life. If it takes a charge, chances are we helped design it, build it and get it to market.

Are you Five Years Out? Then chances are, you’ll enjoy working with us.