Arrow Electronics Pre Sales Engineer in Commtech Solutions Limited, United States


Pre Sales Engineer

Job Description:

Job Title: Pre Sales Engineer

Location: Ireland (Republic & NI)

Founded in 1997, Commtech (Now part of Arrow ECS) is a leading independent Distributor in the UK and Ireland, providing an extensive range of Enterprise Infrastructure technologies from both established and emerging Vendors.

Commtech’s commitment to adopting disruptive technologies at an early stage has been key to its success. We specialise in Reseller recruitment and enablement, underpinned by demand generation activity, training and technical pre-sales support.

With a focus on Next Generation Storage and Data Optimisation technologies, the highly experienced team brings a strong Channel development ethos and a track record of delivering accelerated growth for its Vendors.

We are now looking for a Pre Sales Engineer to join our successful team to drive our Technical expertise around Security solutions to mid market and enterprise customers.

About the Job

Pre Sales Engineer – responsible for providing pre-sales support for Security products and services by working with Account Executives to architect, design, propose, and close both existing and new opportunities. Additionally, the Pre-Sales Engineer will provide support and leadership in on site configuration services as well as provide product demonstration, updates and advice to clients. The Pre-Sales Engineer will also present recommendations to clients regarding solution configurations and will be responsible for the development of the project scope and the development of the proposals where required.

Required Tasks of the Role

To perform this job successfully, an individual must be able to perform each essential duty to the highest standards. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Essential Functions of the Job:

  • Overall objective: Pre-Sales support, drive incremental sales and meet profitability guidelines

  • Participating in client calls with Account Executives

  • Ability to understand the client’s business objectives and technical needs

  • Translating business requirements into solutions

  • Developing overall solutions including high-level design, statement of work, and bills of materials where required

  • Presenting solutions to clients

  • Providing presales support for internal colleagues for Security solutions

  • Use configuration tools to provide accurate bill of materials (BOM)

  • Project support to ensure that the solution sold is effectively implemented Post-Sales support to assure very high customer satisfaction and business

  • Present technical white board demonstrations to clients. Create solution/design to fulfill customer requirements

  • Establishing and maintaining strong relationships with key partners

  • Attending key partner events and training sessions

  • Continued training to maintain expertise

  • Provide technical input / responses to RFI’s/RFP’s and general tender proposals

  • Ascertain key partner accreditations

  • Ability to meet Service Level Agreements (SLAs) to sales and clients

  • Regularly exercises discretion and independent judgment

  • Maintain professional relationships with teammates, partners and clients

  • Travel required within assigned territory

  • Additional duties as assigned


Education and/or Experience

  • Bachelor’s Degree in Computer Science from a 4 year college or university or related experience and/or training; or equivalent combination of education and experience

  • Industry Certification preferred (e.g. Checkpoint, F5 or Palo Alto Pre Sales)

  • Minimum 5 years’ experience with enterprise technologies in a Pre Sales capacity and solution environment

  • Demonstrated experience in technical Pre Sales preferred



  • Ability to effectively identify client business requirements

  • Ability to understand and explain many different technologies and to communicate technical concepts in non-technical terms

  • Ability to respond effectively to the most sensitive inquiries or complaints

  • Willingness to rapidly obtain certification in new products

  • Consistently demonstrate attention to detail

  • Strong customer service skills

  • Strong research and analytical ability

  • Excellent written and verbal communications skills

  • Demonstrated ability to work collaboratively as part of a team sales effort, and to successfully operate in a flexible, virtual operating environment

  • Software skills: PowerPoint, Excel, Word, MS Project, Visio, SharePoint


  • Experience with solutions from leading Security vendor


Dublin - Commtech Solutions Limited

Time Type:

Full time

Most people live in the present. But a handful of us live in a world that doesn’t exist yet — the world of Five Years Out. Five Years Out is the tangible future. And it’s a way of thinking at Arrow that serves as a springboard for innovators, helping them see what’s coming and stay ahead of what’s ahead.

We are much more than products and services. We’re a community of designers, engineers, builders and visionaries who navigate the path between possibility and practicality, across the complete lifecycle of electronics, in some of the fastest-growing commercial and industrial markets on the planet.

The work we do is everywhere, from things you’ve never seen to things you can’t live without. A Fortune 119 company with more than 18,700 employees in over 90 countries, and 2016 sales of $23.8 billion, we guide innovation forward for the world’s leading technologies used in homes, businesses and daily life. If it takes a charge, chances are we helped design it, build it and get it to market.

Are you Five Years Out? Then chances are, you’ll enjoy working with us.

Arrow is an equal opportunity employer. It does not discriminate based upon race, national origin, religion, gender, sexual orientation, gender identity, age, disability, genetic information, protected veteran status or any other characteristic protected by law. Arrow will make reasonable accommodations that enable qualified individuals to perform the essential functions of their jobs so long as the accommodation does not create an undue hardship.