Arrow Electronics Customer Service Representative in Gdańsk, Poland


Customer Service Representative

Job Description:


Customer Service Representative is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with clean order load. From order load the Customer Service Representative takes care of backlog management actions through to invoice and delivery of parts to nominated customers. Customer Service Representative must also manage customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.

Customer service is key to this role, ideal candidates need to be committed to enhancing the relationship the customer has with Arrow.


  • Communication with Customers, Suppliers and delivering after-sales service for Business Clients (telephone, mail),

  • Order Handling & Logistic transactions,

  • Close cooperation with other departments like sales and logistics,

  • Creating & monitoring buffer orders


  • Fantastic working culture where you can make an impact

  • Interesting career development opportunities in a quickly growing environment

  • Permanent job contract

  • Flexible working schedule with a possibility for remote work

  • Private medical healthcare

  • MyBenefit system

  • Nice office facility in an easy-to-reach location

  • Broad selection of teas, coffee and fresh fruits

  • Casual dress policy


  • German on min C1 level + English on B1 level (both spoken and written)

  • Customer Service experience (might be also sales)

  • Accountability

  • Communication and coordination skills

  • Good knowledge of MS office



Time Type:

Full time

Job Category:

Customer Facing/Supplier Facing

Most people live in the present. But a handful of us live in a world that doesn’t exist yet — the world of Five Years Out. Five Years Out is the tangible future. And it’s a way of thinking at Arrow that serves as a springboard for innovators, helping them see what’s coming and stay ahead of what’s ahead.

We are much more than products and services. We’re a community of designers, engineers, builders and visionaries who navigate the path between possibility and practicality, across the complete lifecycle of electronics, in some of the fastest-growing commercial and industrial markets on the planet.

The work we do is everywhere, from things you’ve never seen to things you can’t live without. A Fortune 119 company with more than 18,700 employees in over 90 countries, and 2016 sales of $23.8 billion, we guide innovation forward for the world’s leading technologies used in homes, businesses and daily life. If it takes a charge, chances are we helped design it, build it and get it to market.

Are you Five Years Out? Then chances are, you’ll enjoy working with us.

Arrow is an equal opportunity employer. It does not discriminate based upon race, national origin, religion, gender, sexual orientation, gender identity, age, disability, genetic information, protected veteran status or any other characteristic protected by law. Arrow will make reasonable accommodations that enable qualified individuals to perform the essential functions of their jobs so long as the accommodation does not create an undue hardship.