Arrow Electronics Inside Sales Associate in Halifax, Nova Scotia
Inside Sales Associate
Account Specialist – Advantage
At present, Arrow’s Advantage team is currently seeking a strong Account Specialist in our Halifax branch.
Through primarily telephone interaction, this sales professional will support an account portfolio of 45-60 of our valued customers to locate and secure the right products or services for their specific needs. Occasionally working with the Field Sales Representative, supplier partners, engineers, and other internal Arrow resources, the Account Specialist is to offer exemplary customer service and product knowledge expertise with an aim to expand marketshare, and grow our business. Daily activities of the role include, but are not limited to:
Understanding the customer’s needs now and into the future;
Identifying new sales opportunities by working with buyers and engineers to provide quotes, technical support and data sheets, and by placing purchase orders.
Providing after-sales service by ensuring the products’ arrival at the customer location in a timely fashion.
Manage and sell to assigned accounts in assigned territory. Quote to customer specifications and needs on Arrow's entire line card.
Maintain accounts by providing customer service on orders.
Other maintenance includes: tracking shipments, maintaining orders, managing backlog, expediting orders and trouble-shooting.
Strategically manage assigned portfolio through competition analysis, research and profiling and interaction with engineers, ADRs, FSRs, and other Arrow resources within own territory.
Systematically manage own assigned portfolio by taking proactive and regular actions related to sales and the administration of the account
Understand the Distributor Total Available Market (DTAM);
Coordinate with internal corporate resource groups to ensure customer satisfaction
Proactively focus on own product knowledge and skills advancement through available internal training opportunities.
Be a team player by working collaboratively and synergistically with colleagues across Arrow.
College degree in a related field (preferred), or high school diploma with technical training and equivalent experience.
5+ years’ related sales experience, including managing a sales portfolio, or equivalent combination of external/Arrow education/experience;
computer-savvy (Microsoft Suite of products, internet usage, email);
superior multi-tasking and organizational skills;
Professional, clear communications ability: phone etiquette, verbal and written;
demonstrated ability to influence and to interact at multiple levels of an organization
ability to maintain composure while working in a fast-paced, sometimes demanding, environment
If you meet these qualifications, enjoy sales, and are interested in embarking in a career with Arrow, please alert us by submitting your application via Arrow.com.
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We are much more than products and services. We’re a community of designers, engineers, builders and visionaries who navigate the path between possibility and practicality, across the complete lifecycle of electronics, in some of the fastest-growing commercial and industrial markets on the planet.
The work we do is everywhere, from things you’ve never seen to things you can’t live without. A Fortune 119 company with more than 18,700 employees in over 90 countries, and 2016 sales of $23.8 billion, we guide innovation forward for the world’s leading technologies used in homes, businesses and daily life. If it takes a charge, chances are we helped design it, build it and get it to market.
Are you Five Years Out? Then chances are, you’ll enjoy working with us.
Arrow is an equal opportunity employer. It does not discriminate based upon race, national origin, religion, gender, sexual orientation, gender identity, age, disability, genetic information, protected veteran status or any other characteristic protected by law. Arrow will make reasonable accommodations that enable qualified individuals to perform the essential functions of their jobs so long as the accommodation does not create an undue hardship.