Arrow Electronics Product Manager - SDE in Harrogate, United Kingdom


Product Manager - SDE

Job Description:

JOB TITLE: Product Manager

DIVISION: Vendor Management


REPORTS TO: SBDM or Business Sector Manager


The aim of the role is to provide support to the Sales Team in their named partner accounts (“Partners”) by providing them with the necessary vendor specialisation and product/program knowledge on aligned Vendor(s)


Duties will include but are not restricted to:

Vendor side


  • An in depth knowledge of Vendors Pricing and programs including:

  • Pricing structure

  • Vendors Partner Structure

  • Vendor Roadmap

  • Deal registration programs

  • Incentives and Promotions

  • Licencing

  • Quote specialisation (although this is not a Q&C role)

  • Vendor Strategy and Key initiatives

  • Competitive Landscape (both Partner and Vendor)

  • Complimentary Vendors

  • Arrow ECS USP’s for aligned Vendor(s)

  • Provide specialised desk based support for both the BDM(s) and the Sales Team to ensure that Arrow ECS are the go to Distributor for the aligned Vendor and be proactive in providing the best service possible both internally (Sales Team’s) and Externally (Vendor(s) and Partners)

  • Become Subject Matter Expert on aligned Vendor(s)

If requested the Product Manager may also be involved in such activities as:

  • Price File creation for Partners and Q&C Teams

  • SKU Management (Maginus)

  • Customer Specific Pricing (maintenance)

  • Call out campaigns for specific Partner Recruitment

  • Maximise opportunity for fulfillment business (i.e. switch/move business through Arrow ECS).


  • In conjunction with the SBDM/BSM design and execute specific initiatives/programs to deliver on Vendor Specific initiatives into the Partner base.

  • As required recruit new partners.

Plan & Review

  • Understand the Vendor’s business including core strategy, financial performance, business/growth goals and total UK revenue (including Arrow ECS’s share of wallet by revenue and product mix).

  • If areas of improvement are identified work with SBDM/Business Sector Manager to design and execute get well plan to fix any issues in a proactive manner and report back on progress on a weekly basis into Business Sector Manager/SBDM

  • Work with your SBDM/Business Sector Manager to drive actions and goals from the Plan to achieve and drives this plan through pre-agreed Partners to maximise the vendors Strategic imperatives into the UK Channel.

  • Conduct monthly 1-1 business reviews with your Arrow ECS Business Sector Manager/SBDM to ensure key performance metrics and objectives set out in the generic Vendor Business Development Plan are on track.


  • Interfacing with Vendor Partner Manager with peer to peer vendor relationship mapping for named partner accounts and Distribution.

  • Leverage the Vendor territory salespeople within the named partner accounts for each Vendor.

Partner side


  • Support the Sales Team to maximize sales of the Vendor portfolio into the Partners to include (a) all products, solutions and services of the Vendor, (b) all predefined company solutions where the Vendor’s product constitutes a critical component of the solution and (c) all relevant vendor programs and initiatives to leverage the profitability and growth within each of the Sales Teams Partners.

Plan & Review

  • Understand each PVP (Partner Vendor Plan) that relates to your Vendor(s) and how it relates to the sales of the Vendors product, services and solutions.

  • Provide a monthly management report to the Business Sector Manager/SBDM


  • Full understanding of the Partner Ecosystem for each Vendor Business Development Plan to include (a) the name of each supporting Sales Team, (b) the underlying Partner Account Plan and (c) those Vendor programs and initiatives that will enable the Sales Team to leverage profitability and growth within each Partner.

Operational & Execute

  • Responsible for Vendor Escalations

  • Regular education/training of all relevant departments ( i.e. Sales, Purchasing, Q & C, Sales Support, Finance) on the following elements of your Vendor ecosystem:

  • Vendor Programs and Lifecycles

  • Product Knowledge and Roadmaps

  • Provide site sellers covering key product & service USP’s

  • Process

  • Q & C including cross sell & up sell where possible

  • Renewals Management


  • Accountability – Holds self and others accountable to meet commitments

  • Collaborates – Builds partnerships and works collaboratively with others

  • Drives Results – Consistently achieves results, takes on new opportunities and tough challenges

  • Customer Focus – Builds strong customer relationships and delivers customer centric solutions

  • Innovation – Creates new and better ways for the organisation to be more successful

Hours of Work

The company’s standard hours of work are 9.00am – 5.30 pm with one hour for lunch, however due to the nature of this role flexibility will be required in order to meet the needs of the role. This role is an internal role however occasional travel may be required.

As a guideline, Partner side responsibilities should consume at least 75% of your time.



Time Type:

Full time

Job Category:

Customer Facing/Supplier Facing

Most people live in the present. But a handful of us live in a world that doesn’t exist yet — the world of Five Years Out. Five Years Out is the tangible future. And it’s a way of thinking at Arrow that serves as a springboard for innovators, helping them see what’s coming and stay ahead of what’s ahead.

We are much more than products and services. We’re a community of designers, engineers, builders and visionaries who navigate the path between possibility and practicality, across the complete lifecycle of electronics, in some of the fastest-growing commercial and industrial markets on the planet.

The work we do is everywhere, from things you’ve never seen to things you can’t live without. A Fortune 119 company with more than 18,700 employees in over 90 countries, and 2016 sales of $23.8 billion, we guide innovation forward for the world’s leading technologies used in homes, businesses and daily life. If it takes a charge, chances are we helped design it, build it and get it to market.

Are you Five Years Out? Then chances are, you’ll enjoy working with us.

Arrow is an equal opportunity employer. It does not discriminate based upon race, national origin, religion, gender, sexual orientation, gender identity, age, disability, genetic information, protected veteran status or any other characteristic protected by law. Arrow will make reasonable accommodations that enable qualified individuals to perform the essential functions of their jobs so long as the accommodation does not create an undue hardship.