Arrow Electronics Quote & Configuration Specialist in United States


Quote & Configuration Specialist

Job Description:

Would you like to gain more experience and develop your skills by supporting international sales teams offering world-leading technologies and products in the IT field?

Do you want to be part of a new start-up project, contributing to build a centre of excellence in Cracow for a renowned leader in the market of IT solutions and services?

As a part of the process of developing our Shared Services Centre in Cracow, we are currently building a team of specialists to support the UK market, therefore we look for multiple:

Quote & Configuration Specialists / Inside Sales

Work location: Kraków


As a trained specialist you will:

  • Handle incoming customer requests and manage the opportunity-to-quote stream by generating, validating and distributing quotations to authorised resellers, within agreed SLA’s

  • Configure ad-hoc solutions to match customer needs, utilising support from professional services and vendors’ technical help desks to fulfil end user’s requirements

  • Interact with account / product managers, and proactively engage with customers, focusing on building and maintaining strong and effective business relationships.

  • Assist with customer technical queries and problems, directly or with the support of technical consultants and IT professionals

  • Ensure your product and process knowledge is constantly up-to-date by attending vendors and in-house training courses


  • Broad-scope private medical care program

  • Multisport program membership

  • Subsidized meals with free delivery to our premises

  • Well equipped kitchen with broad selection of teas, coffee and fruit juices

  • Office facility in an easy-to-reach location, free parking lot nearby

  • Internal referral award plan

  • Competitive salary based on your professional background + performances bonus

  • Additional 13th salary from second year of employment

  • Young and dynamic environment, with friendly work atmosphere and fair work-life balance

  • Broad range of technical trainings provided by our IT professionals

  • Interesting career development opportunities in a quickly growing environment

  • Casual dress policy


Must have:

  • Advanced English proficiency, both verbal and written

  • Fast-paced learning curve

  • Strong drive for results and achievement of targets with ability to set priorities and manage effectively high workload

  • Good communication skills for interaction with both internal and external stakeholders

  • Ability to respond rapidly and professionally to the demand of a high pressure commercial environment

  • High level of ownership and accountability for assigned tasks

Nice to have:

  • Professional background in sales support roles or in customer service centres

  • Previous experiences in a challenging and multicultural environment

  • Previous IT industry experience/knowledge

  • Advanced IT skills (MS Office, ERP’s and quoting tools)

  • Interest in the area of virtualization, cloud networking and enterprise computing solutions If you are ready for this challenge, don’t lose the opportunity to be part of it all: APPLY NOW! Remember to attach your CV in English and add the following formula: " I hereby agree for processing the following personal information strictly for recruitment purposes in accordance with the regulation regarding the protection data passed on the following date: 29.08.97r. Dz. U. nr 133 poz. 883".


Kraków (Stawowa)

Time Type:

Full time

Most people live in the present. But a handful of us live in a world that doesn’t exist yet — the world of Five Years Out. Five Years Out is the tangible future. And it’s a way of thinking at Arrow that serves as a springboard for innovators, helping them see what’s coming and stay ahead of what’s ahead.

We are much more than products and services. We’re a community of designers, engineers, builders and visionaries who navigate the path between possibility and practicality, across the complete lifecycle of electronics, in some of the fastest-growing commercial and industrial markets on the planet.

The work we do is everywhere, from things you’ve never seen to things you can’t live without. A Fortune 119 company with more than 18,700 employees in over 90 countries, and 2016 sales of $23.8 billion, we guide innovation forward for the world’s leading technologies used in homes, businesses and daily life. If it takes a charge, chances are we helped design it, build it and get it to market.

Are you Five Years Out? Then chances are, you’ll enjoy working with us.

Arrow is an equal opportunity employer. It does not discriminate based upon race, national origin, religion, gender, sexual orientation, gender identity, age, disability, genetic information, protected veteran status or any other characteristic protected by law. Arrow will make reasonable accommodations that enable qualified individuals to perform the essential functions of their jobs so long as the accommodation does not create an undue hardship.